1. Who We Are

Shopdiax is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you use our website.

2. Information We Collect

• Name and contact information
• Email address and phone number
• Billing and shipping addresses
• Order and transaction details
• Device and browser information
• Website usage and analytics data

3. How We Use Your Information

• Process and fulfil orders
• Provide customer support
• Send order confirmations and updates
• Improve website performance and user experience
• Prevent fraud and maintain website security
• Comply with legal obligations

4. Your GDPR Rights

If you are located within the European Economic Area (EEA), you have the following rights:

• Right to access your personal data
• Right to correct inaccurate information
• Right to request deletion of your data
• Right to restrict processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

5. Data Retention

We retain customer information only as long as necessary to fulfil our legal, accounting and operational obligations.

6. Cookies & Analytics

We use cookies and similar technologies to improve your browsing experience, analyze website traffic and personalize content.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure or misuse.